PlaytopGames.social is a platform that provides social games and does not function as a real gambling site. As a result, users do not encounter the potential acquisition or loss of real money or valuable assets.

Privacy Policy

At the heart of our business is the security of your information, and we want to ensure that you understand how we handle your personal data. Our privacy policy summarizes what information we collect, why we collect and store it, and what options you have for controlling how it's shared. We'll also provide you with information about your legal rights with regard to your sensitive data and contact information for protecting those rights.

In accordance with "Article 4" of the GDPR, we typically use the term "Personal Data." If you are looking to opt-out of web analytics, please see the "Objection Right" section provided below.

About Our Company

"PlayTopGames.Social" Social Casino is a social casino that aims to provide entertainment.

Who does our Privacy Policy apply to?

"PlayTopGames.Social" Social Casino Games members who use our services from either a desktop or mobile device are covered by this Privacy Policy.

What personal information do we gather?

We require specific personal sensitive information from you to create an account on our website, which we collect as listed below:

  • To set up an account, you must provide data, including your email address and password.
  • To customize your account, we require data such as your avatar and display name.
  • To customize your experience, we collect data about your preferences, including subscribing to our newsletter.
  • We collect information about your personal identification, such as your date of birth, address, and gender.
  • To monitor your game progress, we collect data on your quest status, in-game currency rate, and level.
  • To better understand your online behavior, we collect data on your clicks, gameplay, and logins.
  • To process individual payments, we collect data on transactions such as purchasing in-game currency from our shop.
  • To provide location-based services, we collect data on your language preference and country of origin.
  • To track the effectiveness of our affiliate program, we collect data on the blogs you read and the ads you clicked to find our website.

The legal foundation and purpose for processing this data are outlined in the "What do we store your data for?" section.

Sensitivity of Data

We do not intentionally obtain any sensitive personal information, such as your political beliefs, racial or ethnic origin, or health status. Also, we cannot monitor all the messages you send using our platform. Although we strive to secure the privacy of your transfer, we are unable to differentiate particularly sensitive messages from other types of messages you may send. Please be advised that no extra protection is offered for such sensitive messages.

Data from kids

We are committed to safeguarding the privacy of children, and we do not collect any personal sensitive information from them. Our games are only accessible to individuals who are 18 years of age or older.

What do we store your data for?

We utilize personal information according to applicable data protection regulations. We only use member data with their legal authorization. If we need to process data to provide online services or for legal purposes, we seek user consent. We also collect data for the safety of our legitimate interests, such as analyzing user behavior to improve the effectiveness and security of our online products, registering new accounts for marketing and advertising purposes, and using third-party services for data collection and access.

Our personal data processing activities comply with GDPR's regulations and rely on legal bases such as Article 6(1) (a) and Article 7 for obtaining consent, Article 6(1) (b) for fulfilling contractual obligations and service provision, Article 6(1)(c) for legal obligations, and Article 6(1) (f) for protecting legitimate interests.

Enabling gameplay process

In order for our game platform to function properly, we require specific details. We ask that you create an account so that we can differentiate you from other users of our website and allow you to make significant advancements in your game level. When you log in, we check your login credentials against the data we have in our database and provide you with your game progress and configuration data.

Your avatar and display name are visible to other players on our gaming platform. You have the option to modify your name and avatar as needed. Furthermore, we use your language and country details to provide you with a localized experience, and our in-game store is shown in your local currency.

Payments and invoices

Our in-game store purchases are generally handled by third-party payment processors when you buy in-game currency. We will receive a digital invoice page if the payment is successful, which we will maintain for legal compliance, dispute resolution, and platform optimization purposes. (see legal interest section; Article 6.1.f GDPR)

Details of your purchases, payment methods used, and the amount paid are included in the invoices. We won't keep any sensitive personal data unless authorized for payment processing.

Marketing services

(legal interest; Article 6.1.f GDPR)

To keep our players informed about current events, we allow members to subscribe to our newsletter. We also advertise other "PlayTopGames.Social" products that are operated and managed by "PlayTopGames.Social" Social Casino Games. You can unsubscribe from our newsletter or update your email preferences as needed.

Security and fraud prevention

 

(legal interest; Article 6.1.f GDPR)

We collect information such as your device details and IP address when you register and use our site in order to enhance the security of our platform and protect against fraudulent activities.

We store and log your IP address and device information to comply with legal requirements and protect against data abuse. Our network devices use this information to optimize website performance and prevent access from malicious IP addresses.

Due to the complexity of this issue, we are unable to provide a recommendation to prevent this processing, and in some circumstances, opting-out may not be possible, like when deleting your IP address from our network devices is not feasible.

If you do not agree with this process, we kindly ask that you do not use our website.

Website optimization and campaign

 

(Legal interest; Article 6.1.f GDPR)

Our goal is to improve our website and marketing approaches by collecting information about your preferences and interests. This data is made anonymous and kept separate from your account information. Only those staff members who require access to this information can view it, and it is only presented in an aggregate format.

To optimize our campaigns, we share personal sensitive data with third party trackers through a tracking pixel. Information on these trackers and how to opt-out can be found in the Web and App Analytics section.

Is the sharing of your personal information with "PlayTopGames.Social"  Social Casino required?

There are some data which we request from you:

Data required to perform our contractual duties and related services

The data that you obviously make available: personal authorization details (where it is applicable). Access management data, your preferences data (opt-in or opt-out option).
Data you provide by browsing our webpage: Data about progress on your game, Network data.

Data that we are legitimately required to store

Data you submit by purchasing: Personal payments data in our preferred games.

Data required for protection

Data you give by visiting our website: Network data, Device data We can not provide our services to you without these personal sensitive details.

Automatic decisions

We will not use your personal information in any automated decision-making process that may have legal or other significant consequences for you. Automated decisions based on your personal information will only impact our game platform. For instance, we may use your purchase details to provide you with in-game discounts that are personalized to your needs.

Data storage duration

Our retention of data for legal purposes only lasts for the maximum period allowed by law (up to 10 years). We keep data relevant to legal disputes for no more than thirty years, as permitted by law. The exact interval for deleting network data logs depends on the configuration settings. If the data was part of a backup snapshot or belongs to a set that is sent to a central log repository, the time frame may vary, but it will not exceed two years.

Data storing and sharing

Your personal data within "PlayTopGames.Social" Social Casino

We only process your personal information at "PlayTopGames.Social" Social Casino for the purpose of our legitimate interests or to comply with our legal or contractual obligations.

Consumer’s personal information outside of "PlayTopGames.Social" Social Casino

Your personal information is disclosed only when legally authorized, either when necessary to enter into contracts with us (Article 6.1.b GDPR) or based on legitimate interests (Article 6.1.f GDPR).

We can only share your personal sensitive information if you have given us permission to do so in an anonymous or aggregate form, or if you have agreed with providers to handle your data with care. The following are the ways we share data with providers:

  • Distribution of content and hosting providers: Our assets' IP addresses are used by content distribution and hosting services to communicate with them through their network infrastructure, even though they don't have direct access to our networks.
  • Payment processors: We obtain invoice data information from the providers when you pay using a payment processor. Payment providers, not us, are the only ones who will provide any payment information necessary to complete the payment on your behalf.
  • Debt information: When you refuse to pay, we may give debt collectors your information to contact you on our behalf.
  • Email marketing services: To send you emails that are related to the topic, our email marketing service providers may collect your display name, email address, location data, and subscription status to our newsletter.
  • Single providers of sign-on services: We only need access to our game providers' portals if you use them to play our games or opt for one-click registration. Our access to these portals allows you to register on our gaming platform. If you decide not to use them, providers generally offer a way to revoke our access to your metadata and disconnect your single sign-on from our account website. You can find more information in the provider's instructions.
  • Business intelligence: The services available to us are utilized by analyzing our own tracking information.
  • Game developers: We entrust the maintenance and upkeep of our casino games to third-party service providers who are provided with limited information about you, including your IP address, device details, display name, and current in-game cash balance, as they operate autonomously and can be effortlessly integrated into our platform's plug-and-play architecture.
  • Crash report: We provide crash reporting tools in our mobile games, but we only collect anonymous data when a crash happens. You have the option to turn this off in the application settings.
  • CoBrands, Affiliates and Performance Marketing: In order to assess their effectiveness, we integrate a variety of trackers into our website for partners, companies, and campaigns. For more information, please see the Web and App Analytics section of this Privacy Policy.
  • Address verification: Our practice is to utilize an address verification provider to ensure that any physical rewards are sent to a valid address by verifying the provided address.
  • Geolocation: Geolocation providers give us information about the general geographic location of IP addresses, but we do not share any sensitive personal information with them as we are the sole users of that information.
  • Support ticket system: All assistance tickets submitted through official channels will be stored by the external vendor that we use to implement our ticketing support system.
  • Video streaming: In certain situations, we show you ads using video streaming services that track your response to these videos.

We collaborate with service providers that either have a physical presence in the EU, comply with EU data protection regulations, or are obligated to handle your data with care under contract. We also ensure that your sensitive data is anonymized or pseudonymized wherever feasible.

We have a strict policy of not sharing sensitive information with any third parties.

Your rights regarding users

As a European Union-based entity, "PlayTopGames.Social" firmly stands behind the upcoming General Data Protection Regulation (GDPR) and the inherent rights it provides to protect your sensitive data.

  • If you wish, you can file a complaint with a regulatory authority (Article 77 GDPR).
  • If your personal data is incorrect, you can request for it to be rectified (Article 16 GDPR).
  • You may request a restriction on the processing of your personal data under Article 18 GDPR.
  • The GDPR Article 15 and 20 enable you to request access to your personal data and to receive it in a portable format.
  • You can exercise your right to withdraw your consent to the processing of your personal data if it is being done in line with a legal interest, according to Article 7.3 and Article 21 GDPR.
  • You can exercise your right to have your personal data erased under Article 17 of the GDPR.

If you want to remove your personal data, you can do so by visiting your account settings or contacting us via email or support widget on our website ([email protected]). If you use a different method to contact us, we may need to verify your identity to ensure the safety of your private information. It may take up to a month to complete the process, and we will inform you if there are any delays.

Articles 7.3, 15–21, and 77 of the GDPR include further legal details.

Personal data correcting, accessing and erasing right

 

(Articles 15, 16, 17 and 20 GDPR)

"PlayTopGames.Social" must provide you with information on whether your personal data is being processed, the legal basis for doing so, and how to get a copy of your personally identifiable information.

For more details, you can ask information about:

  • You have specific rights related to this data, such as the right to correct it, restrict its processing, delete it, withdraw your consent, and file a complaint with the supervisory authority.
  • The goals for which the data is being processed;
  • It is important to know that we handle various categories of personal sensitive information, and you can ask us for more details.
  • The entities or people who were provided with the private information that is regarded as sensitive.
  • You have the right to know how long we intend to keep your personal data.
  • The algorithms used in automated decision-making and profiling are based on the information provided in the data processing details.

We will provide the information in a commonly used electronic format if you submit your request electronically. "PlayTopGames.Social" may require you to pay administrative expenses if you make multiple requests.

If you identify any inaccuracies in your sensitive personal information, you can request that we correct it. Moreover, you can demand that we delete your sensitive data if there are no compelling reasons for us to keep it (such as legal obligations, freedom of expression, public interest, or if it is required as evidence in legal disputes) and if one of the following reasons applies:

  • There is no longer a legitimate reason for collecting or processing your sensitive personal information;
  • You plan to rescind the consent that allowed the processing, as no other rationale exists.
  • There has been improper processing of your sensitive personal information.
  • Your sensitive personal information must be deleted as per legal requirement.

We will make sure that any shared data is deleted when we delete our own access and contact others to ensure its deletion. We will attempt to reach out to any third-party providers who may have held your data after we have deleted the data we made accessible to you through our services.

Right to limit the processing of personal data

 

(Article 18 GDPR)

When any of the following applies:

  • If you're unsure about the accuracy of your personal data, you have the right to challenge it and wait for confirmation before taking any additional steps.
  • Even if you do not want your sensitive personal data to be deleted, you can still ask for a restriction on its processing.
  • The only reason to keep your personal information is to establish, exercise, or defend legal rights.

Right of personal data portability

 

(Article 20 GDPR)

You may demand that BestSocial provide your personal data in a format that is structured, commonly used, and machine-readable. You can also transfer games to another controller with ease. BestSocial is obligated to transfer your sensitive personal data directly to other data controllers if it is technically feasible.

Right of consent revoking

 

(Article 7.3 and 21 GDPR)

Your personal information will only be processed for other reasons with your explicit consent. (refer to the part on whether giving your personal information to "PlayTopGames.Social" Social Casino is mandatory)

You have the option to modify the settings associated with your registered account with us whenever you wish to withdraw your consent or delete your account. For those without a registered account, please visit the Web and App Analytics portion to opt-out of other data collection.

Keep in mind that cancelling your agreement does not affect the lawfulness of pre-revocation processes.

The right to make a complaint with your supervisory authority

 

(Article 77 GDPR)

In the event that you feel your rights regarding sensitive data have not been upheld despite our efforts to protect it, you have the right to lodge a complaint with the national authority for sensitive data protection in your country.

Dissent against the processing of your data for direct marketing

Upon creating an account with us, you can decide to subscribe to our newsletter. If you want to stop receiving our newsletter, you can unsubscribe anytime by using the "unsubscribe" buttons found in the footers of our emails or your account settings.

Web and App Analytics

Our website uses numerous tracking services and pseudonymized data about member activity to improve our applications, website, resolve issues, and develop the platform and advertising programs (as per Article 6.1.f GDPR). To collect behavioral data, these services use device IDs (for mobile) or device cookies (for desktop), such as the percentage of users who visited our platform and had an account with us or the average time spent on our platform by users.

The registration process may include exchanging data such as your referral source, device settings, user ID for our games, page history, and payment information.

This data is utilized by trackers in one of three methods: to produce a likely behavioral profile of you that will assist them in providing better marketing targeting to service users; to permit us to compensate users based on their performance rather than impressions (performance marketing); or to allow sign-up instances to finance our campaigns.

Objection right

Opt-out options are available if you do not want your data to be pseudonymized:

http://PlayTopGames.Social/

For web,
 

for tracking to end-points regulated by us

To make the opt-out process effective, your browser may need to accept some cookies.

For mobile,

You can control the tracking endpoints that are regulated by checking the application settings. By disabling the reporting feature, which utilizes Firebase Crashlytics, a Google tool, you can report failures.

Disabling trackers on one website may not have the intended impact because we use other trackers on other websites. This section aims to provide you with a broad understanding of all the trackers we use and where you can opt out of them, enabling you to reject tracking services properly.

http://youronlinechoices.eu is a website where you can find alternatives for opting out of different tracking services. This website offers a unified and central option to reject multiple tracking services. Additionally, you can use this website to research other service providers that we do not recommend using online.

The opt-out procedure requires cookies to be enabled on your browser, unless there are special instructions on our tracking partners' opt-out websites or in our terms.

Adality

Adality is based in Germany and suggests an opt-out options on https://adality.de/privacy.html.

AdCell

AdCell is based in Germany, and offers opt-out options on https://www.adcell.de/datenschutz(German).

AppNexus

AppNexus is based in the US, committed to the Privacy Shield Framework, and offers an opt-out option on https://www.appnexus.com/en/company/platform-privacy-policy#choices.

AppsFlyer (for Mobile)

AppsFlyer is based in the US, and it is committed to the Privacy Shield Framework; it offers an opt-out option https://www.appsflyer.com/optout.

Crimtan

Crimtan is based in the UK. It offers an opt-out option at https://crimtan.com/cookie-opt-out/.

Bing

Bing is based in the US, who is executed by Microsoft, and it is committed to the Privacy Shield Framework, it offers opt-out options on https://account.microsoft.com/privacy/ad-settings/signedout.

Dynamic Yield

Dynamic Yield is based in the US, and it is committed to the Privacy Shield Framework, and it offers opt-out instructions at https://www.dynamicyield.com/privacy-policy/ (in part 'Accessing and Modifying Information and Communication Preferences').

Facebook Analytics

Facebook base location is in the US, and it is committed to the Privacy Shield Framework, and it offers opt-out options on https://www.facebook.com/help/568137493302217.

Google

Google is based in the US, and it is committed to the Privacy Shield Framework.

Google Ads (a/k/a Google Remarketing) and AdMob

Google offers AdMob and Google Ads opt-out options on https://adssettings.google.com/authenticated.

Google Analytics

Google offers instructions for opt-out of Google Analytics at https://tools.google.com/dlpage/gaoptout.
When it is sent to Google Analytics, your IP address will be masked. For more information about that, see link https://www.google.com/analytics/terms/.

HasOffers

HasOffers is based in the US, where TUNE operates, and it is committed to the Privacy Shield Framework. It offers opt-out instructions on https://optoutmobile.com/.

Flashtalking

Flashtalking is based in the US, and it is committed to the standards imposed by the GDPR, it offers an opt-out instruction on http://www.flashtalking.com/privacypolicy/ (in part 'Opting out of Interest-Based Advertising').

InfoOnline

InfoOnline is based in Germany. It offers an opt-out on https://optout.ioam.de/optout.php (German).

ÖWA

ÖWA is based in Austria. It offers an opt-out on https://optout-at.iocnt.net/ (German).

Voluum

Voluum is based in Poland, which is being operated by Codewise, it offers an opt-out instruction on https://voluum.com/end-user-privacy-policy/ (in the sector “Opt-out”).

Outbrain

Outbrain is based both in the US and in the UK, has GDPR contract articles between their US and UK branches, and offers an opt-out option on https://www.outbrain.com/legal/privacy#advertising_behavioral_targeting.

Plista

Plista is based in Germany, and it offers an opt-out instruction on https://www.plista.com/about/opt-out/ (in the sector 'Set opt-out').

Simplaex

Simplaex is based in Germany; it suggests immediate opt-out options on https://tracker.simplaex.net/v1/opt-out.

Seznam.cz

Seznam.cz is based in the Czech Republic, and it offers opt-out options at http://www.imedia.cz/ (Czech).

The Trade Desk

The Trade Desk is based in the US, and it is committed to the Privacy Shield Framework it suggests you opt-out options at http://www.adsrvr.org/opt-out.html.

Taboola

Taboola is based in the US, and it is committed to the principles of the European Interactive Digital Advertising Alliance, it suggests an opt-out option at https://www.taboola.com/privacy-policy#optout.

United Internet

United Internet is based in Germany, it offers an opt-out option on https://www.united-internet-media.de/de/services/optin-optout/ (in the sector 'Cookie-Verwaltung'; German).

TradeLab

TradeLab is based in France, it suggests opt-out options at http://tradelab.com/en/privacy/

(in part 'Should You No Longer Want To See These Personalized Ads').

Security

Our website employs SSL (Secure Socket Layer) encryption to safeguard the transmission of data. When you visit our site, your browser will use the strongest encryption available to ensure your data is protected.

We make use of both technical and organizational measures to ensure that your personal information is secure against theft, loss, alteration, and unauthorized access by third parties. Our security measures are regularly updated to keep pace with technological advancements.

Additional information

If you need to discuss anything regarding our "Privacy Policy," please use the email address provided below to contact us.

[email protected]

PlaytopGames.social is a platform that provides Social Games for individuals who are 18 years of age or older. Users need to verify their age before being able to access the website.